We are Here to Assist

At Earthy, every interaction is treated with the same care and attention as the products we create. If you have a question or require assistance, our team is here to help - thoughtfully and with precision.

For answers to our most common questions, please see the options below.

Track an Order

You may easily follow the progress of your order or initiate a return:

• Log in to your account to view order history and delivery status.

Modify or Cancel an Order

Our fulfillment process commences immediately after an order is placed to ensure your products arrive without delay. Due to this, it is unfortunately not possible to modify or cancel an order once it has been confirmed.

We kindly ask that you review your order carefully before checking out. If an error has occurred or a change is desired, the most suitable solution is to wait until your order arrives and then reach out to customer support.

Military and First Responders

If you are active duty, a veteran, or a first responder, please contact us below. We appreciate what you do, and we would be honored to extend our gratitude in a small, personal way.

For Any Other Inquiries

If your question is not addressed above, please reach out through the form below. Our support team personally reviews each message and will respond as promptly as possible.